Term and Conditions

Welcome to Youthful Shoe Shop! These Terms and Conditions (“Terms”) govern your use of our website (www.youthfulshoeshop.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these Terms. Please read them carefully.

1. About Us

Youthful Shoe Shop is an online footwear retailer specializing in stylish, comfortable shoes for fashion-conscious customers. Our company is located at 811 Sycamore Street, San Francisco, CA 94103, United States.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases.

2.2 User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when creating an account or making purchases
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper working of our website

2.3 Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products (Boots, Flats, Heels, Loafers, Sandals, Shoes, Sneakers & Athletic Shoes). However, colors may vary slightly due to monitor settings.

3.2 Product Availability

All products are subject to availability. We may limit quantities and may discontinue products at any time.

3.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Socks
• Shoe care products
• Customized or personalized footwear

All sales on these items are final.

4. Orders and Payments

4.1 Order Process

When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order; we reserve the right to cancel orders for any reason.

4.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated.

4.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge your selected payment method for the total amount of your order.

4.4 Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a shipping confirmation with tracking information when your order ships.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for any customs fees or import duties.

5.3 Delivery Issues

If your package is lost or damaged during shipping, please contact us immediately at [email protected].

6. Returns and Refunds

6.1 Return Policy

We accept returns of most unworn items within 15 days of delivery for a full refund or exchange. Items must be:

• Unworn and undamaged
• In original condition with all tags attached
• In original packaging

6.2 Return Process

To initiate a return:

1. Email us at [email protected] with your order number and reason for return
2. Wait for approval and Return Authorization Number (RAN)
3. Package items securely in original packaging
4. Ship to: Youthful Shoe Shop Returns, 811 Sycamore Street, San Francisco, CA 94103, United States

6.3 Refunds

Refunds will be processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

6.4 Exchanges

For exchanges, follow the return process and indicate your desired size or alternative product. We’ll cover standard shipping for the replacement item.

7. Liability and Disclaimers

7.1 Product Use

You agree to use our products as intended. We are not liable for any injuries resulting from improper use.

7.2 Website Availability

We strive to keep our website available but cannot guarantee uninterrupted access. We may perform maintenance that temporarily limits availability.

7.3 Limitation of Liability

To the fullest extent permitted by law, Youthful Shoe Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +1 (555) 123-4567 (9am-5pm PST, Monday-Friday)
• Mail: Youthful Shoe Shop, 811 Sycamore Street, San Francisco, CA 94103, United States